Quality management
Non-conformance management — quality non-conformances from logging to resolution
Quality non-conformances get noticed, but they are rarely logged systematically. The root cause is left uninvestigated and the same fault recurs.
In Sammion every non-conformance is logged, a root cause is identified for it and a corrective action is assigned — the non-conformance is closed only once it has been dealt with.
Features
Logging a non-conformance
The non-conformance, the process and the location are logged together.
Root-cause analysis
Identify the root cause of the non-conformance, not just the symptom.
Corrective and preventive actions
An action with a responsible person and a deadline.
Handling tracking
The non-conformance is closed only once the actions are done and verified.
Trends
Non-conformances by type and over time — recurring problems made visible.
How it works
- 1
Log the non-conformance
The non-conformance is logged with a description and classification.
- 2
Investigate and assign
The root cause is identified and a corrective action is assigned.
- 3
Close and track
The non-conformance is closed after verification; trends build up.
Who non-conformance management is for
- Manufacturing and production
- Quality managers and leads
- Organisations running an ISO 9001 quality system
- Construction
- Food industry
- Logistics